CORDIS Project
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CRYSTAL develops advanced conversational systems that provide emotional support and customer assistance, focusing on human-machine interactions. The project aims to enhance the effectiveness of these systems using novel learning strategies, large language models, and user state estimation to create empathetic and effic…
CRYSTAL (Conversational Systems for Emotional Support and Customer Assistance) will advance research for a next generation of conversational models and systems that implement reliable, friendly and efficient human-machine interactions that can assist humans in tasks beyond automatic information provision, such as emotional support as well as customer assistance.
Emotional support provided to vulnerable individuals, such as ageing adults or people experiencing anxiety or depression.
Advanced cust…
UNIVERSIDAD DEL PAIS VASCO/ EUSKAL HERRIKO UNIBERTSITATEA
Partner organizations (coordinator is shown above), with normalized type and CORDIS activity type. Guests see up to 4 partners.
Spain, Granada
Type: University / higher education
Activity type: Higher or Secondary Education Establishments
SME: No
Austria, Innsbruck
Type: University / higher education
Activity type: Higher or Secondary Education Establishments
SME: No
UNIVERSITA DEGLI STUDI DELLA CAMPANIA LUIGI VANVITELLI
Italy, Caserta
Type: University / higher education
Activity type: Higher or Secondary Education Establishments
SME: No
Italy, Napoli
Type: SME
Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
SME: Yes
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